Privacy Policy

When you shop or create an account on our website, you may be asked to provide certain personal information on a voluntary basis. This includes:

• Your name and email address.
• Billing and shipping addresses.
• Landline and mobile phone numbers.
• A secure password for your account.

We use this information exclusively to process your orders, deliver products to your doorstep, communicate order updates, and send you our newsletters or promotional offers if you choose to subscribe. We do not sell, trade, or rent your personal information to anyone.

Even if you do not register or log in with us, our system automatically collects certain anonymous technical data as you browse our website. This includes:

• The URL/website you came from before arriving at our platform.
• Your Internet Protocol (IP) address and domain extensions (such as .com, .in, .net).
• The specific pages of our website you viewed and the duration of your visit.
• The country and city you are located in.
• The internal links or advertisements you clicked on within our site.

This information is collected purely for our business growth, to help us understand the preferences of our viewers, and to track our regional audience. This data is non-personal, completely anonymous, and used solely to improve the quality of our services and user experience.

Your transactional safety is our top priority. When you place an order and submit your credit card, debit card, or net banking details, you are automatically redirected to a highly secure third-party payment service provider (such as HDFC, CC Avenue, Razorpay, or PayPal).

• All financial transactions occur directly on the payment provider’s secure server, not on ours.
• Ethnic Star does not store any credit card, debit card, or financial account details on our servers. Once your transaction is completed, your sensitive payment credentials are never saved in our database.

A cookie is a small piece of information stored on your computer or mobile device’s hard drive by your web browser. Ethnic Star uses cookies to recognize your browser, remember your preferences, and provide a seamless shopping experience. Cookies help us keep track of:

• The items in your shopping cart.
• Your preferred settings on our website.
• Your previous viewing history to recommend relevant ethnic wear collections.

Most standard web browsers (including Google Chrome, Safari, Firefox, and Microsoft Edge) automatically accept cookies by default. If you prefer, you can alter your browser settings to decline or disable cookies; however, please note that doing so may prevent certain interactive features of our shopping cart from functioning correctly.

This online privacy policy applies strictly to information collected digitally through our website and platform. It does not apply to any information collected offline (such as through our physical boutique storefronts or exhibitions, if applicable).

Ethnic Star reserves the right to modify or update this Privacy Policy at any time. If we decide to alter our privacy practices, we will post those changes directly on this page so you are always aware of what information we collect and how we protect it.

Please also read our Terms & Conditions section, which establishes the rules governing use, product care disclaimers, custom tailoring rules, and limitations of liability for using our website.

If you have any questions, clarifications, or concerns regarding this Privacy Policy or your account data, please feel free to reach out to our team using the details provided in our Contact Us section or by emailing our customer care team at ethnicstarshop@gmail.com.